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Most missed calls aren’t intentional — clinics are simply overwhelmed.


Missed Calls Are Costing Clinics Patients


Most practices lose bookings before they even speak to the patient.

30-40%

Missed Inbound Calls

Most clinics miss up to 40% of calls during busy hours or after closing.

60%

Won't Call Back

If a call goes unanswered, most patients move on to another clinic

5 Mins

Many clinic take minutes or hours to respond to missed calls.

Average Response Delay

Why Calls Slip Through The Cracks

Missed calls often go unanswered because staff are too busy.

No Immediate Follow-Ups

After-Hours Calls

Patients call when your clinic is closed.

Staff Overloaded

Busy front desks can’t answer every call.

Every missed call is a patient lost.

Lost Patients

Powered by the Patient Pipeline Engine™ — PWI’s AI Agent system designed to capture every patient enquiry automatically.

Never Miss Another Patient Enquiry


📞 Answers Every Call Instantly


Patients are greeted immediately, even during busy periods.


🕒 24/7 Enquiry Coverage


Your clinic never misses after-hours enquiries.


👥 Handles Multiple Patients


Speak with 15+ patients simultaneously without wait times.


📅 Books Appointments Automatically


Patients can schedule directly during the interaction.


🗂 Organises Every Enquiry


Every patient interaction is recorded and tracked.


💬 Automatic Follow-Ups


Missed enquiries trigger follow-ups so no opportunity is lost.



Example of the AI agent handling a clinic enquiry

See The AI Agent Handle A Real Call

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Turn Every Call Into A Booked Appointment

Your AI receptionist answers calls, books appointments, and captures every enquiry automatically.

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Most missed calls aren’t intentional — clinics are simply overwhelmed.

Contact: Team@pwinfra.co.uk